Lavu Falling into The Same POS Product Trap As Micros and Aloha November 6, 2018 6 min read This is the Ford Mustang. Have you ever stopped to wonder what parts of the Mustang are made by Ford and what parts are made by someone else? So did we. Hence we found a graphic of…
Direct POS Distribution Is Increasingly Untenable: Why Vend Took The Partnership Channel It’s no secret that POS companies – especially of the cloud variety – have been investing relatively obscene amounts of money in marketing directly to merchants. Without argument this is the most expensive distribution model available, so one needs to have…
Square charges merchants a flat 2.75% for credit card processing. This rate is much higher than what larger restaurants should pay, since interchange is around 1.8%. Yet we find larger merchants increasingly considering Square’s POS, even though feature parity is nonexistent. Why would any sane person do this? Because their current processor adds so many fees that…
Heartland POS Has Accounting Debacle for The Ages But Momma Needs Them Fees For as long as Heartland POS dealers can remember, there have been snafus with the POS accounting practices. But recently things have taken a dramatic turn for the worse (cue ominous music). It culminated with the below email, which Heartland sent…
Payments processing has gotten extremely popular in investment communities because, well, what’s not to love? Zero COGS Guaranteed demand: merchants must take cards from someone First claim to money: paid immediately on every swipe, even if customer goes bankrupt Infinite upside: customers have no idea how pricing works so you can invent whatever fees necessary…
By Jacob Bennett, ETA CPP It’s important to understand the significance of friendly fraud, the damage it can cause, and how merchants can avoid it. Friendly fraud. The name is misleading as there’s really nothing “friendly” about it. Friendly fraud is a type of chargeback in which a customer orders goods or services using a…
A new study regarding the future of technology in restaurants was recently published by the NRA. The research studied current trends and opinions. All of us – operators and consumers – agree on the benefits of technology in restaurants. But while new technology is useful, it can complicate the restaurant experience. About 80% of restaurant…
