THE NOT-SO-FRIENDLY WORLD OF FRIENDLY FRAUD

By Jacob Bennett, ETA CPP It’s important to understand the significance of friendly fraud, the damage it can cause, and how merchants can avoid it. Friendly fraud. The name is misleading as there’s really nothing “friendly” about it. Friendly fraud is a type of chargeback in which a customer orders goods or services using a…

Hassle-free technology

A new study regarding the future of technology in restaurants was recently published by the NRA. The research studied current trends and opinions.  All of us – operators and consumers – agree on the benefits of technology in restaurants.  But while new technology is useful, it can complicate the restaurant experience. About 80% of restaurant…

Death, taxes and credit card fees.

ARMA provides several options that help restaurants and bars minimize 1 of the 3 things in the life of an operator that are certain:  death, taxes and credit card fees. It’s very simple.  When using one of our POS systems and processing credit cards with ARMA’s Worldpay solution, we will guarantee to meet or beat…

Time Consuming EMV Adds 116 Million Hours This Year

How much more time consumers will spend at the checkout completing EMV (Europay, MasterCard and Visa) transactions this year is now quantified. 116 Million Hours Extra. The Federal Reserve System estimates there are 26.2 billion annual credit card transactions, that each take 16 seconds. Multiplying these figures produces a total of more than 419 billion…

Digital Signage and Your Professional Image

Digital signage is an innovative, cost-effective alternative to static displays and menu boards.  The benefits of the technology make it a great fit for many quick service and fast casual restaurants. Here are 4 ways it can benefit your business 1.  Improve Customer Experiences and Perceptions According to a study conducted at the University of…